Urban outfitters customer service reddit. Legally, the seller is responsible for delivery, but Urban Outfitters refuses to act. Urban outfitters fix this. And their customer service is terrible. . Someone answered the phone the 5th time I called for 3 seconds and they closed the call on me. I’ve noticed that all the URBN brands’ customer service have gone to shit since the quarantine. I’m always seeing comments on UO or Anthro’s Instagram page about how they absolutely cannot get into contact with customer service/how they were rude. Decided to do some shoppings on urban outfitters website one in perhaps three years and then realized they are gonna charge you for import fee?????? So ridiculous. Has anybody else had this type of experience with the urban outfitters customer service how rude and disrespectful they are to customers. A place to discuss Urban Outfitters. 6K subscribers in the UrbanOutfitters community. Have I been blacklisted? A place to discuss Urban Outfitters. This is not an official Urban Outfitters support site. Any and all discussions about Urban Outfitters as a whole are allowed. Jul 22, 2025 · I contacted customer service, and instead of taking responsibility (as required by French consumer law), they kept telling me to chase the courier myself – even after I provided a Colissimo case number. Any and all discussions about Urban Outfitters as a whole are… We would like to show you a description here but the site won’t allow us. To ask about product availability. In any case, regardless of the carrier, your point of complaint is with the merchant (in this case Urban Outfitters). You are not the shipping carrier's customer, Urban Outfitters is the "customer" as that's who entered into a business relationship with UDS, and paid them to provide the service. Find a list of frequently asked Urban Outfitters customer service questions. EDIT: I didn't even return this order, I just remembered it actually got lost in transit and was never delivered. Wondering why your Urban Outfitters order is on backorder? What payment methods we accept? Do we ship internationally? Answer all these questions along with customer service information right here! 4. So I spent 5 bucks to waste my time All in all, fuck you Urban Outfitters and the way you treat international shoppers. I called multiple times because no one was picking up. I called the urban outfitters store in the UK. A place to discuss Urban Outfitters. Please exercise caution and don't expect customer service to actually help you. Urban have banned me I tried to order to my address and 30 mins later I got refunded and I then used another card and a different address same thing happened. Either way, I hope you can get this figured out! A place to discuss Urban Outfitters. qefqey gky pnrauej ydshti fnf tmz odlafgjz vojdkh eefzw dguaxld